Contact
One address for everything: riftcompare@gmail.com. It is read by a person, usually within two working days; a wrong listing or a removal request is dealt with within a day. There is no phone line and no form — email keeps a record for both of us.
Report a listing
The most useful email you can send. Listings are matched to products by their titles, so the mistakes are of a few kinds: a product on the wrong page (a Japanese box filed as English, a single pack filed as a bundle), a price that is not what the store shows, a store listing showing “in stock” when it isn’t, or a product page that is really two products. Please include:
- The DexCompare page — its full address, e.g.
https://www.dexcompare.app/au/p/…. - The store and, if you have it, the link to the store’s own product page.
- What is wrong, in a sentence. A screenshot helps when the store’s price has since changed.
Stores: get listed, or removed
If you sell English Pokémon TCG sealed product online on Shopify or WooCommerce, we can list you for free — email your store’s address and we run the same check as for every other store (which stores and why). If you would rather not be listed, say so and you are removed within a day, no questions asked. Nothing about being listed can be bought, and nothing a store pays or offers changes where it ranks.
List my store → Remove my store →
Press and data questions
Happy to explain how the counts on the site are produced, or what a region’s stores are asking for a product today. We keep no price history and no stock history — every figure is about now (freshness) — so we cannot answer “what was it last month”.
Privacy requests
We hold no accounts and no personal data to look up (privacy). If you believe otherwise, email and we will check.